What’s the Difference Between a 4-Star Review and a 5-Star Review?
It would be normal to assume that 4-star reviews are great and 5-star reviews are fantastic. If you’re getting a load of 4- and 5-star reviews, it shows that customers are happy with your service. So, there are lots of things to be pleased about. But those 4-star reviews show people aren’t 100 percent happy....
source https://blog.starloop.com/whats-the-difference-between-a-4-star-review-and-a-5-star-review/
source https://blog.starloop.com/whats-the-difference-between-a-4-star-review-and-a-5-star-review/
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